Terms of Use
Last updated: September 7, 2026
These Terms of Use govern your access to and use of the SOLVERCAE website and its related online services.
By accessing or using this website, you agree to these Terms.
1. Website Operator
SOLVERCAE is the brand name used for this online store.
The website is operated by:
Heyuan Zhiting Technology Co., Ltd.
References to “SOLVERCAE,” “we,” “us,” and “our” in these Terms refer to the SOLVERCAE online store and its operator where appropriate.
Customer support inquiries may be sent to:
2. Permitted Use
You may use our website for legitimate purposes including:
- Browsing products
- Reviewing product information
- Placing purchases
- Managing available account functions
- Contacting customer support
- Submitting legitimate requests relating to orders
Your use of the website must comply with applicable law.
3. Prohibited Activities
You must not:
- Attempt unauthorized access to our systems
- Introduce malicious software or harmful code
- Interfere with website security or operation
- Use automated systems to disrupt the website
- Impersonate another individual or organization
- Submit fraudulent transactions
- Attempt to obtain protected information without authorization
- Infringe intellectual property rights
- Use the website for unlawful purposes
4. Customer Accounts
If account functionality is available, you are responsible for maintaining the confidentiality of your login credentials.
Please contact us if you believe your account has been accessed without authorization.
5. Intellectual Property
Unless otherwise stated, content presented through SOLVERCAE—including branding, graphics, photographs, product presentation, text, layout elements, and other creative materials—is owned by, licensed to, or otherwise lawfully used by SOLVERCAE or its operator.
Website content may not be copied, reproduced, commercially exploited, modified, or redistributed without appropriate authorization except where permitted by law.
6. Brand Assets
The SOLVERCAE name, logos, design elements, and related brand identifiers may be protected by applicable intellectual property rights.
Nothing on the website grants an implied right to use these assets for unauthorized commercial purposes.
7. Customer-Submitted Content
If you voluntarily submit reviews, photographs, comments, or other materials, you represent that you have the necessary rights to submit them.
You must not submit content that:
- Violates applicable law
- Infringes another person's rights
- Contains malicious material
- Is intentionally fraudulent or misleading
Where applicable, you grant us the limited rights reasonably required to process, moderate, and display submitted content in connection with our services.
8. Product and Website Information
We make reasonable efforts to keep website information accurate.
However, occasional errors may occur involving:
- Product descriptions
- Pricing
- Availability
- Dimensions
- Images
- Technical information
- Website functionality
Where legally permitted, we may correct obvious errors.
9. Third-Party Services
Our website may rely on third-party services for functions including:
- Payment processing
- Ecommerce infrastructure
- Shipping
- Analytics
- Customer communications
- Advertising
- Fraud prevention
Third-party services may operate under their own terms and privacy policies.
10. Website Availability
We aim to maintain reliable access to SOLVERCAE, but uninterrupted operation cannot be guaranteed.
Temporary interruptions may occur because of:
- Maintenance
- Technical problems
- Network failures
- Service-provider interruptions
- Security events
- Circumstances outside our reasonable control
11. Disclaimer
To the extent permitted by applicable law, the website and its online functionality are made available on an “as available” basis.
Nothing in this section limits warranties, remedies, or consumer rights that cannot legally be excluded.
12. Limitation of Liability
To the fullest extent permitted by applicable law, SOLVERCAE and its operator will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from use of or inability to use the website.
Nothing in these Terms limits liability where a limitation is prohibited by law.
13. Misuse and Responsibility
To the extent permitted by applicable law, users may be responsible for losses arising from unlawful misuse of the website or material violation of these Terms.
14. Suspension or Termination
We may restrict access where reasonably necessary because of:
- Fraud
- Security concerns
- Illegal activity
- Abuse
- Material violations of these Terms
- Threats to website operation
- Threats to other customers or users
15. Force Majeure
We are not responsible for delays or inability to perform obligations caused by circumstances outside our reasonable control, including severe weather, natural disasters, transportation disruption, government action, major network failures, emergencies, or significant supply-chain disruption.
This provision does not remove rights that cannot legally be excluded.
16. Governing Law and Consumer Protections
These Terms and your use of the SOLVERCAE website are governed by and construed in accordance with the applicable laws of the People's Republic of China, without giving effect to principles of conflict of laws, except where mandatory laws in the jurisdiction where you reside require otherwise.
If you are a consumer, nothing in these Terms is intended to limit, exclude, or waive any mandatory consumer protection rights available to you under the laws applicable in your place of residence.
Where mandatory consumer protection laws applicable to you provide rights or remedies that cannot legally be excluded or limited by contract, those laws and protections will continue to apply.
In the event of a conflict between these Terms and any mandatory consumer protection law that applies to you, the mandatory consumer protection law will prevail to the extent required by applicable law.
Any dispute arising out of or relating to these Terms, the website, or your use of the website will be handled by a court or other competent authority having jurisdiction under applicable law.
Nothing in this section requires a consumer to waive any jurisdiction, venue, remedy, or legal protection that cannot lawfully be waived under applicable law.
17. Severability
If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
18. No Waiver
Failure to enforce a provision immediately does not automatically waive that provision or any other right.
19. Relationship With Other Policies
These Terms of Use should be read together with our:
- Privacy Notice
- Shipping Policy
- Return Policy
- Terms of Purchase
Separate Terms of Purchase apply when a customer places an order.
If there is a conflict between these Terms of Use and the Terms of Purchase regarding a purchase transaction, the Terms of Purchase will apply to that transaction to the extent of the conflict.
20. Changes to These Terms
We may update these Terms periodically to reflect changes to our website, services, business operations, technology, or applicable requirements.
The current version will be published on this page together with the applicable “Last updated” date.
Continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
21. Contact
Questions regarding these Terms may be sent to:
SOLVERCAE
Legal Company Name:
Heyuan Zhiting Technology Co., Ltd.
Business Address:
Room 605, Building 1, Dongjiang Haoyuan, West of Binjiang Avenue and South of Keji 4th Road, Heyuan High-Tech Development Zone, Heyuan City, Guangdong Province, China
Customer Support Email:
service@solvercae.com
Customer Service Phone:
+852 7100786
SOLVERCAE is owned and operated by Heyuan Zhiting Technology Co., Ltd.
